TRENDING ON TWITTER: #cashappstealsmoney

I bought my first sats using CashApp so when I saw this trending this morning I wanted to know what was going on.  

It seems that a lot of people are ticked off.

It looks like @angryblacklady is the one who started it.

I’ve personally had miserable experience with CashApp, myself, so it comes at no surprise that people handling more serious amounts of cash would be livid.  

When I first signed up, I could not withdraw at all using direct deposit from my bank account, yet for some reason they were able to initiate automatic deposit.  This went on for a few weeks and then was somehow resolved, but this is the answer I got when I asked about it:

Yeah, thanks, but all of that was done, and I can’t build up transaction history if you keep blocking my card.  I’d called the bank and the issue wasn’t on their side at all.  When I made this clear, I was told:

That’s not professional, yo.  Really.  I mean, if it wasn’t for the convenience of the app and the miniscule amounts of money I was using it for, I would have freaked out.  

Since then, I’ve made the switch to Swan Bitcoin.  That referral link may or may not be active at this point, but I can fully recommend it whether or not I get kickback because its fees are significantly less than when you buy on CashApp.  

Here are other horror stories regarding CashApp as seen on Twitter:

 

People’s accounts get closed with no recourse, funds vanish and there’s no one to talk to at customer service.  At this point, I decided to close my CashApp account for good.  I don’t really need it anymore, and I’d rather not have all the risk without any of the benefits.  The following is a screenshot from a Cake blog by Cassie Barthuly.

When more people hold these digital cash companies accountable, customer service will improve and things will get better for everyone.